
FREQUENTLY ASKED QUESTIONS AND ANSWERS – (FAQ’S)
Q Why has Crowd1 (referred to as C1 in this FAQ’s section) not have a better method of being able to pay such as Visa, PayPal etc. on their website?
A We do not use PayPal due to the following reasons –
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It is not reliable and secure enough. Furthermore, only an E-Mail address is required to send and transfer money from PayPal.
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It is very easy to hack a PayPal account and this is the main reason that C1 do not have a PayPal service on the website.
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However, you may use your own PayPal/facility should you prefer to use this method of payment, it is your own personal choice.
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When buying a white code, or an Educational Package as we refer to it, is a transaction that normally takes place between a C1 member and a new prospective buyer.
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During the time of obtaining the package an arrangement is made between the C1 member and the prospective buyer to pay the Educational Package’s cost into the sellers (existing C1 member’s) account.
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Whatever arrangement was agreed upon at the point of sale, is an arrangement made between the buyer and the seller and you the buyer, must take the responsibility to ensure that the money reaches the correct person, with the correct banking details – that responsibility remains between the relevant two parties and has nothing to do with C1.
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However, a new prospective buyer is able to buy an Education Package directly from C1 when there is no white code available from one of the C1 members and payment of such a purchase will be in accordance with the normal C1 terms and conditions.
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It is preferred that you support your up-line in this process as your payment will be in local currency. Bank charges can become expensive when paying money out in Foreign Currency.
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C1 will soon have their own Credit Card (C/C). It is a lengthy process of getting a C/C in place with a considerable amount of paperwork and legal information that needs to be submitted before a Company obtains approval for a C/C. Crowd1 is currently busy with obtaining its own C/C for its members.
Note: We are still fighting the Covid19 virus and setbacks all over the world and these factors are not making it any easier for C1. Things have slowed down but we are asking you for your kind patience to bear with us as C1 C/C will be available soon.
Q When will the Credit Card (Visa) function go live and if not, why?
A Paying with C/C (Visa and Master) is back again. Credit Card payments are back, however you need to register and perform your KYC in Novapago in order to pay with your personal Credit Card – see the following link. - https://www.novapago.com/
Q Why does the banking and HO sit in Spain and not Sweden or another EU state, especially the banking?
A Why not! We are registered in Europe and our head office is in Spain so why not have a bank in Spain.
Q There is a huge amount of bad publicity around C1. Why is there no fact sheet being created to counter those questions or arguments? We need to sell against indifference and objections which is an extremely difficult task.
A There is an existing counter Fact sheet for all the bad publicity, however, if you do not want to except the counter Facts no one will be able to change your mind or be able to force you to believe the truth.
FAQ’S REGARDING POLICIES & PROCEDURES :
Q New Zealand: “We recommend exercising caution before dealing with Crowd1 and Impact Crowd Technology S.L. as they are not registered companies or financial service providers in New Zealand”.
A CORRECT statement. CROWD1 is NOT registered to sell investments because they are NOT AN INVESTMENT COMPANY.
Q Norway: “The Lottery Authority records that Crowd1 is being traded in a pyramid system”.
A PYRAMID STRUCTURE? Most successful companies are currently run on a pyramid system! It is the strongest structure there is, try to tip one over!
Q Philippines: “The Commission has received information that an individual or group of persons are representing C1 as an Investment Company…
A Crowd1 did counter act the allegations against them, however the Philippines declined Crowd1`s appeal regarding the claims made.
Q Does Crowd1 have real customers?
A Yes Crowd1 have real Customers, over 10 Million of them! Crowd1 works with various affiliates that market products for our network to re-sell and/or for our members’ benefit.
Q Is Crowd1 a scam?
A No. Crowd1 is not a scam. We are a crowd marketing company that sells products and services through our affiliates. Moreover, ICT (and Crowd1) conducts business in accordance with the strictest European compliance policies, supervised by one of the world’s largest auditing companies.
Q What does Crowd1 sell?
A Currently, C1 does not sell anything – we are a Multi-Level Marketing Company. Corwd1 is the official sales division for ICT (Impact Crowd Technology) that has various products, app's and services in the market.
IMPORTANT:
WE WANT YOU TO UNDERSTAND THAT CROWD1 DOES NOT RENDER ANY FINANCIAL ADVICE NOR ARE WE A FINANCIAL INSTITUTION AS WE ARE NOT REGISTERED AS SUCH. WE MERELY OFFER YOU AN EDUCATIONAL PACKAGE THAT YOU AS AN AFFILIATED MEMBER OR A PAID AFFILIATED PARTNER, CHOOSE TO BE A PART OF. CROWD1 DOES NOT OFFER ANY TOKEN OF OWNERSHIP IN A SHARED PROFITS POOL.
Q Why is C1 so strong in RSA, India, China and other poorer countries where economies are not doing well and people are unemployed and desperate? Could it be that the people are so desperate that it is an easier to market C1 in these countries and that we rarely hear anything from the stronger markets?
A Renze Deelstra was the first appointed affiliated member. Having close family in South African he wanted to empower his family and close friends first, hence the decision to start C1 in South Africa.
Q Why is the C1 "marketing headquarters" in Manila considering the fact that the Philippines (and Namibia) just declared C1 a Ponzi scheme?
A Again why not? We have two offices in the Philippines. As much as C1 want to do business in every country, we cannot guarantee that it would be possible to conduct business in every country. There are many factors to consider and even more to abide to when registering a business in other countries. It is essential that you take into consideration that the Covid 19 pandemic affected everyone, including C1, putting us all on the back burner due to travel restrictions and the affected economies world- wide.
Q I have not seen anything positive from 3rd parties or independent sources on the web or media, everything that is positive is from C1 itself or C1 members. Are you able to give me positive feedback on C1 from someone other than a C1 member?
A C1 is busy to empower the struggling citizen regardless of your skin colour, sexual orientation, educational level, religion – regardless of everything. It gives every person the equal opportunity to earn an income anywhere in the world, when the current situation in the world is doom and gloom for everyone.
Q What is Crowd1?
A In short C1 is –
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Part of the new gig economy
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A new way to distribute software
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A customer acquisition machine
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A new smartphone lifestyle
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The solution for Digital Nomads
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The start of a new revolution where the people win vs the big cooperation's
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The 5 min power presentation duplication system
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Crowd1 is a social community platform, a social network that connects people to selected merchants across the world Using BTC & ETH as an alternative payment method, sharing rewards with our affiliated partners
Q How do I become self-employed and financially independent by using the C1 Platform?
A C1 is a -
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Register on our website under the person who invited you.
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You must have a smart phone and connection to the internet.
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Work with your up-line, apply the knowledge and duplicate it in your down-line.
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Regularly attend the webinars and Zoom meetings.
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Ask for one-on-one business training.
Q What does it Cost to become an active member?
A The following would be applicable –
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Register as a C1 member for FREE.
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To become an ACTIVE member you must purchase an Educational Package through our Affiliate MyGrithub.
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Prices of the Education Package varies from country to country due to the Exchange Rate, but the cost for a standard Educational Package is EUR99.
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Bear in mind that there are different packages on offer and that they vary in price.
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Every individual chooses what package would suit him/her.
Q How much money will I earn through Crowd1?
A Your earnings will depend on how much effort you would be prepared to put into being financially independent.
Q How does the Compensation Plan of Crowd1 work?
A Crowd1 have 7 different Compensation/Bonus Plans. Exp: Fear of Loss Bonus, Streamline Bonus, Long-term Residual Bonus, Educational Packages, Sales Bonus, Matching Bonus, Customer Referral Bonus and Active user Pool.
Q Does Crowd1 have a money back guarantee?
A Yes. Read the Terms and Conditions of Crowd1 - SECTION TEN: GUARANTEE, COOLING OFF PERIOD & REFUND POLICY 10.01 MONEY BACK GUARANTEE / COOLING OFF PERIOD
“The Company offers a 14 day, 100% Money Back, and Satisfaction Guarantee to all Affiliates on purchased Gift Certificates. The 14 days, 100% Money Back Guarantee, starts from the date of purchase, includes weekends, and only applies to the initial purchase of an unused Gift Certificate.” If an Affiliate is dissatisfied with the service for any reason, the Affiliate may receive a refund within 14 days of the Affiliate's initial purchase, for a full refund of the purchased price. All other warranties and guarantees are disclaimed. After 14 days, your purchase of a Gift Certificate will no longer be refundable. Please see below for full disclosure: All gift certificates cannot be redeemed for cash. If the Gift Certificate is not used and it has been given back to the original buyer who issued the Gift Certificate; only then can the Gift Certificate be deposited back to the original buyer’s back office wallet. REFUNDS on Gift Certificates – The original buyer of the Gift Certificate cannot receive a cash refund on a purchased Gift Certificate but it can be deposited back to the buyer’s account in its back office.
NOTE : If the original buyer who purchased the Gift Certificate paid from its € Account Balance in its back office, the purchase amount will be returned to its € Account Balance in its back office. If the original buyer who purchased the Gift Certificate paid with bitcoin, this purchase amount will be returned in bitcoin to its bitcoin address where the purchase amount was sent from, minus 2% transaction fee.
THE MONEY BACK GUARANTEE IS FULLY EXPLAINED IN THE C1 TERMS AND CONDITIONS. THE ABOVE IS JUST A BRIEF EXTRACTION.
Q What is KYC and why do I have to do it?
A KYC means Know Your Client and you have to KYC / AML yourself – This is necessary to protect all parties concerned. Due to the protection of Crowd1, all Affiliates must be compliant with applicable regulations. Crowd1 can at any time, at their own decision, ask the Affiliate to provide documents to verify the Affiliate’s identity. These documents are a first-class photo ID maybe a copy of the Affiliate’s passport and a selfie, along with proof of address to ensure residency of the country on ID. This request is called (“KYC Request first level”). If a KYC is not approved, the Affiliate will only be allowed to exchange an e-wallet balance into gift codes up to EUR1000 (an accumulated value of up to EUR1000).
An Affiliate will not be able to withdraw any money exceeding this limit from their Crowd1 Account until the Affiliate has provided acceptable documents. This means that the Affiliate can neither change their Crowd1 balance to Gift Certificate nor change the Balance to real money. Any applicable costs related to the KYC application shall be paid directly by the Affiliates. Crowd1 may also restrict other functions than withdrawals to comply with banks requirements or regulations from authorities.
Q What do Crowd1 need from me to become an Active Affiliated member?
A This is the Information specifics: Crowd1 specifically gathers the following information from users:
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IP Addresses, Browser information, User agent information, Cookie information (Persistent and Session Cookies) Users who create accounts are asked to provide:
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Name, Address, Phone Number, Date of Birth, Email Address, ID Documents for KYC/AML procedures Additional information that may be requested:
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Cryptocurrency address information
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Additional KYC information
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Banking information When processing the personal data of EU individuals, we:
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Ensure there is a legitimate business reason to collect the data;
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Ensure we have consent to collect and use the data (where required);
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Limit collection, storage and usage of the data only to the extent for which there is a business reason and consent.
Q What do I do if I have FORGOTTEN my USERNAME / PASSWORD?
A If an Affiliate forgets their user name and/or password, Crowd1 will-upon request send out an email message containing a link of an online platform where a new user name / password may be requested. These can be sent in to our support channel or to our Compliance Department: compliance@crowd1.com.
Q How do I register on Crowd1?
A Registrations may be initiated either using the sponsor’s referral link or the Crowd1 home page (in the latter case, the person wishing to register must enter their sponsor’s username). The newly registered Affiliate is placed on their sponsor’s team as the sponsor’s directly sponsored Affiliate. All new Affiliates will be first generation to their personal sponsor and 2nd generation to their sponsor’s sponsor and so on. The hierarchy is registered and stored in Crowd1’s genealogy records (back-office). All new Affiliates have their own position in the Crowd1 binary structure. The binary system means that every registered Affiliate has two possible positions below their own position, one on the left and one on the right.
Q Do I have to pay something to register on Crowd1?
A No. When you register on Crowd1 you will be an Affiliated Member, but if you decide to become an Affiliate Partner you will see in your back-office the Different rewards and commissions that will be available to each different type of affiliation step. By purchasing Education Package(s) and inviting Affiliates, you will become an Affiliate Partner. If you opt out to becoming a paid Affiliate you will have the option to stay as an Affiliated Member, and receive information on what is being offered for being a paid member.
Q What types of Education Packages are there and what does it cost?
A
Q Why has Crowd1 not secure a secondary licence to operate as a Broker/Dealer or to operate as a financial institution?
A We do not have to secure a secondary licence to operate as a Broker/Dealer or Financial broker because we are not a Finance company, we do not sell Shares and we do not deal in Forex. We are an online multi-level networking Company. We are not a Crypto currency Company but we are Using BTC & ETH as an alternative payment method.
WE WANT YOU TO UNDERSTAND WE ARE NOT A REGISTERED FINANCIAL ADVISOR AND ARE NOT A FINANCIAL INSTRUMENT, BUT MERELY AN EDUCATIONAL OFFERING THAT YOU AS AN AFFILIATED MEMBER OR A PAID AFFILIATE PARTNER HAVE DECIDED TO BE A PART OF CROWD1 DOES NOT OFFER ANY TOKEN OF OWNERSHIP IN A SHARED PROFITS POOL.
Q How old do I have to be to register on Crowd1?
A LEGAL AGE Independent Affiliates must be of legal age in the state / province / country of their residence. As a rule of thumb legal age of majority is considered 18 years of age or older. Please follow your country of residence legal requirements.
NEGATIVE PUBLICITY
EXP: Bad publicity around Namibia, South Africa and other Countries
Crowd1 is under investigation. Why is this a problem? In fact this is something good as it shows that Governments are doing their Job by making sure that the people of its country are not at risk of being scammed.
Crowd1 is transparent. We have nothing to hide and are willing to do interviews to correct the misunderstandings regarding Crowd1. We cannot be held responsible when newsrooms and TV shows edit their original interviews with us to fit their own agenda like they have done multiple times over. We have the proof of every interview held which is much different from what was printed or broadcasted. It is evident that bad news sells!
EXP: Fake and Bad publicity in South Africa
Crowd1 is a Multi-Level-Marketing company that sells Educational Packages as a product, therefore in fact NOT a Pyramid Scheme as per the view of one of South Africa’s leading Economists. Evidently the interview between C1’s Barend Spies and the said Economist was once again incorrect. Fortunately Barend Spies was in the position to rectify this, explaining at length exactly what Crowd1 is all about.... resolving any/all current misunderstandings.
We are unable to offer services to the following countries:
*The list of restricted countries may be changed without prior notice if US or EU government authorities decide, or if an external supplier restricts activities in a jurisdiction, or if operational or risk assessments are made by Crowd1 management. If an Affiliate’s account is closed due to changed restrictions, the earned and accrued Rewards can be exchanged for real currency and sent to the Affiliate’s own bank account. ▪ American Samoa ▪ Antarctica ▪ Belarus ▪ Cuba ▪ Guam ▪ Islamic Republic of Iran ▪ Iraq ▪ Democratic People's Republic of Korea ▪ Northern Mariana Islands ▪ Paraguay ▪ Puerto Rico ▪ Saint Barthélemy ▪ Saint Martin (French part) ▪ Saint Maarten (Dutch part) Crowd1 Terms and Conditions v013 ▪ South Sudan ▪ Sudan ▪ Syria ▪ Timor-Leste ▪ USA ▪ United States Minor Outlying Islands ▪ Venezuela ▪ Virgin Islands, US ▪ Western Sahara Furthermore, please note: Due to high incidences of online fraud, people in the following countries may be asked to send in notarized, original copies of their documents: Malaysia, Thailand, Singapore, Indonesia, Russia, Nigeria, India, Pakistan and the Philippines.
INTERVIEW WITH JONAS WERNER
https://it-kanalen.se/jonas-werner-crowd1-kan-bli-lika-stort-som-spotify/
Jonas Werner: Crowd1 Could Be As Large As Spotify
July 3, 2020
Jonas Werner, the founder of Crowd1 was recently scrutinised for a Crowd1 review initiated by the Swedish Media outlets Breakit and Svenska Dagbladet. Crowd1 was portrayed and accused of being a scam, pyramid scheme and bluff. Here, Jonas Werner explains his vision, perspective and refutes the arguments proposed by the Swedish journalists. The article was originally published on “It-Kanalen” in Swedish. The following has been translated into English for audience purposes.
"Jonas Werner: Crowd1 could be as large as Spotify"
Q. You, in addition to the business you represent, suffered a lot of criticism lately, especially with the criticism from SvD and Breakit. How do you approach their concerns, and how does it feel to be criticized for this?
A. - I have been working with networking for 20 years and I think that the main criticism is rather directed towards the industry as a whole. Oriflame, Herbalife, and most other companies with traditional means of marketing have made the same journey and received similar interrogations and criticism of what the Crowd1 business is receiving now. I do not mind being questioned, as long as it is done in a fair way. Unfortunately, though, the review that we are currently dealing with has been very partial and has featured a lot of miss information, errors, and straight out lies.
- We were observant of this through the various email conversations we had with the editors of the media outlets as they did not reply to our concerns.
Q. Do you think their description of your business and the industry is correct?
A. - No, they do not understand the Crowd1 business that is why they are constantly drawing incorrect conclusions and drawing parallels to other companies with a dark past. Most multinational companies today have some form of incentive for existing customers to recommend and to affiliate new customers to them, by for instance offering them discounts and other types of beneficial rewards. Circle K, SAS, and American Express are just a few examples of companies that are using this strategy. We are really just doing the same thing, however, just like Uber and Airbnb, we are doing it in a new and revolutionary way. We are the next generation of online networking and we are for the first time ever opening up for one of the world's largest markets for millions of people to benefit from, a market that was previously closed and only available for a handful of large international companies such as Facebook, Google, etc.
- In modern times, most people in the world spend hours upon hours every day on the Internet without earning anything. They are constantly creating content and building value for just a few international companies. With Crowd1, everyone will have an equal chance to make money on their time online and create real value for themselves.
Q. Then explain why your business is not a pyramid scheme and the differences between Crowd1 and a pyramid scheme?
A. - The short explanation is that a pyramid scheme is only about the money. A game where the money is moved upwards in the structure that is the concrete definition. With us, it does not cost anything to become a member and you do not make money by involving other people into the Crowd1 community. You make money when your network sells products. I have attempted to communicate this to the media outlets, however, they have chosen not to listen. During the Crowd1 pre-launch, we have had a limited number of products, but at least it has always been about the products. We would not have been able to sign the agreements and make the arrangements that we are currently doing if these interesting proposals came to us 6 months ago. Now that we are millions of members, we are receiving offers from several companies, and now it is simply about choosing the best products that suit our company and our members.
Q. What do you think the incompetence and unawareness of network sales are caused by?
A. - Unfortunately, some unserious parties with malicious intent are sometimes attracted to the industry which makes it difficult for serious companies to create long-term and sustainable businesses. If any media were to make a neutral and impartial article about online networking, there is a great possibility that it would function as advertisement and promotion for us. We are changing financial conditions and statuses around the world, however, that does not headline as well as “pyramid scheme” and “scam” does.
Q. How can it be possible that SvD and Breakit both misunderstood the differences between a pyramid scheme and multi-level marketing?
A. - SvD and Breakit have actively chosen not to receive and feature the information we have given them, as this would refute their arguments and the negative narration of their article series. It is clear that they had already decided on this narration and were not interested in withdrawing from this.
- In fact, I think most people today have a good look at what a pyramid scheme is and what a serious business is, therefore, there is no need to even try to influence the readers on their pre-existing views.
Q. How long have you been working with Network Sales?
A. - I have been working with networking for about 20 years. In 1999, when the telecom market was deregulated in Sweden, I worked with an American telecom company. The Swedish telecom company Telia had a monopoly on telephony in Sweden, and now there are some 40 new players that quickly emerged in the market. In one year we were second largest in Sweden after Telia. Members sold cheaper telephony solutions and received commissions on the telephone bills of the people they affiliated. Does that sound like a pyramid scheme to you?
Q. What is your background and how did you get into this type of business?
A. - I studied at the university and when I first came into contact with networks and industry I saw the potential very quickly. Already during high school, I ran my own companies and have always had a love for entrepreneurship.
Q. What does the future look like for Crowd1 and how has the criticism affected you?
A. - The future of the Crowd1 movement looks very bright. I can hardly believe the incredible success that we have experienced, with almost 7 million members. But the truth is that we are just getting started.
- Spotify has a vision and goal to become one billion users. I do not see why we cannot achieve the same results. It may sound overconfident but we are a new confident company and we thrive to give people all over the world an opportunity to take part and to create their own value in the world's largest market.
- Covid-19 is tragic in many aspects but purely for business reasons, we have exploded. When people were forced to stay at home, many realised that a mobile and home-based business that everyone can have in parallel with their usual work is a perfect solution and to create safe personal finance without damaging existing circumstances.
Q. What do your employees, partners, and all salespeople in the organisation say about the interrogation that you have recently experienced?
A. - The criticism has only done us good. On one hand, this will cause us to be crystal clear on all points in the future in order to avoid misunderstandings, and for me personally, it is an opportunity to show that the industry and our company works and is successful.
- We are a tight team and we work and almost live together. If you have seen the movie about the Facebook start-up then you will understand what I am talking about. None of our employees or partners had put that much energy, time, and commitment into something they do not believe in 100%.
- The feeling that “we are going to prove them wrong" is truly an important and strong driving force for everyone who intends to reach the top in any field. We make sure to constantly inform and update people about what is happening within the company. On the 4th of July, we have our second Crowd1 World Event where we will for about three hours give millions of members from all over the world the Senate news and the introduction from the company.
Q. Crowd1 has received a lot of criticism even in other countries, what will be the lessons learned and what measures are you planning to take in order to meet the criticism?
A. - We have a team in media relations who all are very professional, we will handle the criticism in a correct and informative manner. I must agree that sometimes I get frustrated when it feels like journalists and the media outlets do not even want to understand, but in the end, that is their problem, not ours.
- On a global scale, we intend to open local offices and recruit management in more markets and cultures in order to create a better understanding of our members and clients. Business culture varies in different parts of the world and in the vision of becoming a billion members worldwide we must act to be as close to our members as possible.
IF you have any other questions please contact us and we will help you as soon as possible!




